Dell Comes Through
In earlier entires, I spoke about the trouble I had with my Dell 5150 laptop: http://fwconsulting.blogspot.com/search?q=network
In a nutshell, I complained that the computer died, and that it turned out to be a manufacturer's fault. I also reported that a year later, Dell decided to extend the warranty, a fact that I found out by accident.
Well, the story comes to a close (I hope) with my receiving my Dell, apparently completely repaired.
It seems to be working well enough, and is now sitting idle while I decide what to do with it exactly.
I am grateful to Dell for reversing their policy, but will under no circumstances buy anything else from them, unless I receive continuous positive proof that they have amended their customer service standards.